Research In Motion's private network has disrupted BlackBerry service to millions of customers across four continents upto this moment and situation seem to continue.Delays hit Europe, the Middle East, Africa and India on Monday and the problems spread to Brazil, Chile and Argentina on Yesterday. RIM said it was now working to clear a large backlog of data and restore service as quickly as possible.The company had released a message yesterday saying the messaging and browsing delays being experienced were caused by a core switch failure within RIM's infrastructure.RIM added that although the system is designed to failover to a backup switch, the failover did not function as previously tested.Failover refers to the automatic switching of service to a standby server in the case of a failure of a main system.
However,I do have my own description that I can say it's a process by which IT systems should automatically fall back to a back-up system in the event of a failure in the primary system that include using back-up generators for power, using secondary hard disks which are synchronized with the primary hard disks, using other methods to route electronic communications and so on.RIM's BlackBerry service has long been prized by executives and politicians who rely on its security and reliability to deliver e-mail and other messaging to mobile workers.The Canadian company manages this service via servers parked within enterprises and hooked up to a proprietary network carried by wireless operators.
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| Blackberry Bold 9900 |
RIM hosts a number of network operating centres, including one at its headquarters in Waterloo, Ontario, and another in southern England, which manage the massive amounts of data that flow through its system.RIM had earlier said it had resolved problems disrupting its services in Europe, the Middle East and Africa.I talked to a proud owner of a Blackberry bold and he told me the current situation with the BlackBerry outages couldn't come at a worse time for RIM, following some harsh criticism in recent months.In fact,a senior mobile network operator told me that some businesses may see this as a good reason to re-evaluate their reliance on centralised servers and instead look to investing in more corporately controlled servers.
Network operators and users in EMEA complained that e-mail and BlackBerry Messenger services were not working. Many have been unable to browse the web or use BBM, a popular instant messenging service that offers a free alternative to text messaging and is a major selling point for BlackBerry devices.In my opinion,all technology fails sometime and there is no need for mainstream media to sensationalize this problem and even some bloggers have gone overboard.I hate monopoly and should RIM succumb we are going to play into big boys tones.One gave me a reason that people so animated because what is for some people a handy tool for light browsing is probably a vital and an important necessary tool that help them do jobs in a timely fashion.I find it unjustified because a service that has no problems history for close to a decade has been hanged by a one or two days of problems.
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